I wrote a blog a month or two ago that talked about all the things I learned about being a “self employed” business owner. I was only roughly a few weeks into it when I posted the blog but I wrote about the Random Realities of Being Self Employed. It was more tongue in cheek really, I mean I talked about such things like how your boss is awesome (which is true..haha), about how you can sleep in, how you talk to yourself and answer your self because you have no co-workers to chat with. For those of you who don’t know, I recently quit my full time day job to pursue my dream of being a full time photographer. As exciting as it sounds that I’m following my dream and ultimately getting paid to do what I love, it also comes with a lot of accountability and responsibilities.I mean, I *AM* my own boss and if my business fails it’s *MY* fault, I can’t share the blame with a co-worker or a supervisor….it’s my fault.
With that said, I recently made a decision that I know could ultimately create backlash for what I’ve decided….and honestly, I don’t care! The really cool thing-(even among all the scary things of owning a business) is that you can make decisions without having to go through the hierarchy of people. On a whim yesterday after seeing something that was so appalling, I decided I was going to email some of my clients to tell them “I’m sorry but I won’t take your photos”.
Let me explain. Last night I posted on Facebook the following: “If I’m wrong, please speak up. I came across a page on Facebook that was created (by someone under a fictitious name) thats purpose is to bully, ridicule and say mean and hurtful things about their class mates. While visiting the page, I found several teenage girls that have scheduled sessions with me for their senior pictures. I am emailing them tomorrow to cancel their shoots. I do not want them to represent my business and I am beside myself at how MEAN and CRUEL they were on that page.” As I was drafting the email that I was going to send out to the clients my phone was blowing up with comments.
Now I realize it’s going to be hard to know that every person that ever contacts me isn’t a bully, I understand that…but in this specific instance it was right in front of my face. I saw it with my own eyes..it wasn’t hear say, it was right there..with their smiling face right beside such an ugly statement. I couldn’t forget about it, I mean how I could spend 2 hours with someone during our session trying to take beautiful photos of them knowing they could do such UGLY things. Realistically, I know by canceling their shoots it’s not going to make them “nicer people” but I refuse to let people like that represent my business.
This morning I sent out 4 emails to those clients while CC’ing in their parents explaining WHY I was canceling their shoots. I also included screen shots of the comments they made. They couldn’t deny it, I had the picture of what they said. I informed them that I’d be sending their deposits back and that they’d have to find another photographer. So far, I have received two emails back from their parents that claimed (I’m paraphrasing) they were shocked that this had happened. They apologized that their child acted in such a way and that they would deal with the matter. So far I haven’t received any backlash but I’m ready for it. I’m a small business owner and I have the luxury of making that decision. If you are ugly on the inside, I’m sorry but I won’t take your photos to make you look pretty on the outside!
I’m not going to give a big speech that says how wrong or uncool it is…because let’s face it, you are seniors you should know better. I’m not trying to save the world of bullies or trying to start a movement. I simply don’t want to photograph ugly people!
To all of you who commented or “liked” the status… It’s heart warming to know that you support my decision.
Thank YOU!
*** updated 8/25/11: For those of you reading this for the first time, here is a follow up blog post that may answer any questions you may have: https://jenmckenphoto.com/blog/2011/08/25/just-to-clarify-not-shooting-ugly-people-indiana-county-pa-photographer-personal/
*** updated 8/16/12: One year later, what I learned about going viral: https://jenmckenphoto.com/2012/08/what-i-learned-about-going-viral-jen-mcken-photographer/





Thank you for this post!
I also wasn’t sure what to expect when I read this on a follow photographers facebook but I say brava. Good for you.
I’m from Nashville and saw another photographer’s link to this blog. I wholeheartedly agree with what you’ve done and wish more people would take a stand to this kind of behavior! What a great role model. Thank you, thank you, for taking the time (and inherent risk) to do what not only is right, but commendable in every way.
Wow……absolutely OUTSTANDING evidence of your character. I will never forget this post and the courage and class it took to do what you did. Congratulations!
If there were more people like you in the world…it would spin around so much smoother…!!
You go girl! Life is too short for haters no matter how green their money is.
Awesome. I came across this on a fellow photographer’s page . . . Bravo to you. All it takes is one person . . .
bravo! you soooooo rock!!
I agree 100%! I applaud you for standing up for what is right!
w00t w00t! You go girl! Shared you on my FB page, hoping to drive some business your way. You’re amazing!!
I would have done the same. Good on you!
The world needs more people like you.
Good for you! That’s a great decision & I am glad that some of the parents stand behind that. I know it could have gone either way. Some parents just look the other way and don’t want confrontation but bullying is such a problem now, especially cyber bullies. I give you kudos for standing up for this and doing what you believe instead of just ignoring the situation. That shows that you are a compassionate person & it’s not just all about money & profit for you. Hopefully others from your community will be able to read this & those who have been bullied will feel safe coming to you knowing that you don’t judge them.
I applaud you for standing up for yourself, your business, for what you felt was right against something that is wrong to do, for not just turning a blind eye & most importantly for the victims by hopefully bring awareness to the parents of those in the wrongdoing. Thank you =)
I’ve never seen your work before today. A photographer friend highlighted your page and I have to say:
wow.
and thank you. Thank you for empowering yourself to take a stand against everyday injustices, ugly on the inside people, and just plain meanness. I would sooooooo adopt this policy if I had my own small business. Oh the joy of getting to pick who you work with!
I would like to totally congratulate you on such an awesome decision and bold blog post. I have posted it to my own personal Facebook page and also to my photography page on Facebook. I think this is a great message, and I second your feelings on inner beauty! Thank you for standing up for what is right!
I applaud you for standing up for yourself, your business, for what you felt was right against something that is wrong to do, for not just turning a blind eye & most importantly for the victims by hopefully bring awareness to the parents of those in the wrongdoing. Thank you
Holly
=)
I found this link posted by one of my friends on FB. I wanted you to know what I said about this: “Actually, I feel as a small business owner she DOESN’T have the luxury of doing something like this. And yet, she did. I applaud what she did. This is awesome.”
Kudos, seriously.
Good for you. It’s not often people take a stand to discourage bad behavior. I like you!
Congratulations on taking a stand! You definitely did the right thing.
Bravo-Way to go! I couldn’t agree more. We need more people to stand up for what is right and speak out against what is wrong. Otherwise no one is held accountable for their hurtful words and actions. Thank you for sacrificing some income in order to teacher a valuable lesson to these girls.
There is nothing more admirable than someone standing up for what they beleive in! You made the right decision.
Well done.
AMEN!
Wow, if only there were more people like you in the world to stand up for what is right. Well done.
You’re a badass and I mean that admiringly. Kudos for doing the right thing.
Interesting how the parent apologized for their child’s actions and did not have the child do it themselves. Wouldn’t that have been the best way to “deal with the matter”?
I applaud you for your example! GREAT JOB!
This is truly awesome! Thanks for taking a stand!
As a retired photographer I applaud your decision.
Stand behind your decision I am very proud of you
What a great person you are! Wish there were more people in the world like you! Your future children are so lucky and they don’t even know it yet. God Bless you!
wow. i weep. good for you!!!! I am so proud you made such a good choice!
Good for you for standing up for a principle! If you weren’t so far away, I would take all my photography business to you! Julie in CO.
awesome
WOW, well said!! Couldn’t agree with you more and think you have done something incredible and empowering!! Kudos to you 🙂
Jen, I have seen your work and its wonderful. Whats even more wonderful is the stance you have just made. God bless you (and your business!) for choosing morals over money and taking a stand. I hope you made the target of the bullying smile because I am sure that person could use it after being treated in such a malicious way. You had my respect as a photographer but now you have my respect as a person. Thank you for making that decision and hopefully inspiring others. God bless!
*clapping*
Sounds like a good decision to me!
You are truly and amazing and inspirational person. I applaud you!
You did the right move, I’m so happy there are people like you in the world.
AWESOME. That’s all. You rock.
Beautiful. If I was a parent of one of those teens, I would thank you for bringing the situation to my attention. Kids do crazy and thoughtless things, they need to be reminded now and then that their actions have consequences.
Kudos to you for being a strong woman with great morals! I hope I get to meet you someday! I have two teenage daughters, only my 16 yr old can have Facebook and I have total access to it. Thank god she is not really into it, but let me tell you what I’ve seen on it that other kids have written, whose parents are their friends and obviously know it’s written. It’s sad and I can’t say how happy this blog post made me. There should be more people out there like you!
Thank you for taking a stand! I feel like coming to hugg you haha. I too feel the same way!!! My sister recently switched to cyber school b/c of the torment some of the girls put her through. This blog post made me smile, to know that mean girls dont always win!
Your story has reached me here in Australia and no doubt will go global.
How fortunate that there are people like you in this world, standing up for what you believe in and truly, a great cause. Well done Jen!
Incredible courage you have!! I am so glad I found this blog! You are an inspiration!
big smile on my face…. love what you did, just love it!!! I stand behind you and will take any backlash you don’t want to handle!
Way to stand up for what you believe! Time will tell whether or not it will hurt your senior business however.
Kudos to you!!! It’s unbelievable how cruel people can be. I admire you for taking a stand!!!
Honestly? I think that whatever backlash you get will PALE in comparison to the number of people who are more likely to book you now that they know what kind of person you are. I, for one, am more likely to go somewhere for a service if I know that the person who will be profiting from it is a kind, honest, and decent human being. Kudos to you for standing up for what you believe in!
I will say that I hope everyone who hears about this takes time to read the article. I came from a link that just said “Photographer Jen McKen won’t photograph ugly people” and I was initially upset. (I am sure you know what it sounds like!) I am glad I took the time to click through and read what you had to say. I wish more business owners (and people in general) had as much integrity as you do. I wish you the best!
That is awesome! You absolutely are doing the right thing. Even the small things we can do to come against bullying are WORTH doing!